Pinehaven Cottage

Testimonials

We are proud of the kind words and testimonials the team have received.  We would be happy to share more with you – contact us on 09 426 6695 or manager@pinehavencottage.co.nz 

“Your staff are wonderful, they go the extra mile.  I feel so comfortable here”  Eileen (respite)…July 2017

“When we walked in here it just felt like a home.  Everybody seems happy, engaged and content” Don (visitor)…July 2017

“You guys are all amazing.  Thank you so much for your wonderful care for my dad”  Jo…July 2017

“I love coming here.  It is so peaceful.  It is such a natural environment”  Caroline (SLT)…June 2017

“Kristine and I wish to convey our utmost appreciation for the excellent care my mother received during her two weeks of respite with you. The level of care and kindness of the staff far exceeded our expectations. This was very reassuring to all involved. Not only was the care exceptional, so were the meals. In that respect, you need to be congratulated. Please convey this sentiment to your cook. I think one would be hard pressed to find another rest home that could provide the quality of “home cooking” that Pinehaven provides..you appear to have set the bar very high.” – Mark & Khristine…….Dec 2013

“How can we thank you enough for all your loving care of our Mum Nora.  You bought gentleness, nursing skills and above all- heaps of laughter into her life.  We really appreciated that Pinehaven became her home and for 5 years we could be part of that home.  With Gratitude.” – Noreen & John…….May 2013

“In the 6 years our Father has been at Pinehaven, he has always been treated with respect.   In our experience being in a smaller facility means he receives genuine care and attention from every staff member and is made to feel he is part of the family.   This and the constant updates on his progress make us confident that our Father is well looked after.” – Grace…….Sept 2011

“Pinehaven’s staff are loving, compassionate and respectful in the care of their residents.  It makes me confident that this homely resthome is giving the best possible care to those who live there.   My experience is that they do all they can to make the residents feel happy and valued.”  – Colleen…….Sept 2011

 

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